SME Survival is proud to have our client be featured in the newspapers. Here is a translation of the article:
"Mr. Chen the owner was a senior management staff in a tech company, which used Big Data to run its business. As one who enjoys Thai food, after opening his Thai restaurant, he also runs his business using Big Data - such as which are the popular & unpopular dishes, customer spending trends, etc. He makes the appropriate adjustments based on these data.
He and his wife jointly opened “Kenn's Foodhouse” 3 years ago, opening Siam Village restaurant in the McPherson neighbourhood in Singapore.
“My great grandma was a Thai lady. I myself loved Thai food, and would fly to Thailand every year to eat. So I decided to start a Thai food restaurant.”
Given his tech background, he also set up a website that allows customers to place online orders, providing delivery service as well.
Two months ago, he further introduced the use of Barcode that customers can scan after getting seated in the restaurant, and then using that to download menu and place orders, and even making payments using mobile phones. Customers can pre-order using mobile phones too, so they can start eating upon arrival at the restaurant. Mobile Phone Pre-orders Increased his turnover by 30%.
In the coming days, he plans to launch a customer loyalty program that offers 10% discount.
Two years ago, he expanded business by opening his 2nd shop in Chinatown Food Street.
He has plans to expand further to Sengkang and Punggol neighbourhoods, as he thinks that the younger residents would be more tech-savvy and would respond better to his approach.
He's also planning to give to charity, by giving food to the Old Folk's home nearby. He had also donated to Potong Pasir Orphanage.
He's also been advertising his business with the help of established song write Lee Fei Hui, regularly posting onto FB photos and articles about his restaurant, thereby attracting many singers to his restaurant.
As a result, that in turns attracted some local celebrities to patronise his restaurant too. Which often brings pleasant surprises to his other customers."
SME Survival partnered with SME Centre @ SouthWest to sign up SMEs for the accounting group based upgrading project. A total of 83 SMEs signed up to receive SME Survival's automated accounting services.
Using SME Survival's FAB Camera app, SME owners simply take pictures of their daily sales and expenses and upload the pictures directly from the app to the SME Survival server.
SME Survival's optical scanning and machine learning technology converts the images received into accounting entries. SME owners receive financial reports including P&L, balance sheet and aging automatically every month end.
Mr. Lee conducted a sharing session with Mumpreneurs on how to manage cashflow effectively by implementing business strategies to reduce accounting cost to zero.
Mr. Lee shared career-planning tips and industry knowledge with prospective older job seekers on how to manage and up-skill their talents effectively by using business intelligence and data analytics to improve cashflow and revenue. The workshop was attended by more than 70 job seekers, mostly older workers.
More than 40 SME owners attended the analytics workshop organised by SME Centre NorthWest, where Mr. Lee presented:
Organised by the Centre for Effective Workplaces (CEW), the Job Redesign Sharing Session targeted employers in the F&B and Retail sectors, and introduced an iterative approach to successful and sustainable job redesign to make jobs easier, safer and smarter jobs for older workers aged 50 years and above.
Mr. Lee showcased how SMEs successfully adopted job re-design for the benefit of their older employees, where new hire older employees in the F&B and retail industries learned critical operations processes quickly.
Lee Wenyong & Co. (parent company of SME Survival) is proud to have been selected as the representative showcase company for the HR Shared Services initiative at the HR Industry Manpower Plan launch.
The HR Industry Manpower Plan, jointly developed by tripartite partners and industry stakeholders, outlines Ministry of Manpower's HR strategies for a future-ready HR sector in Singapore that will support Singapore's workforce and businesses for future growth.
Singapore National Employers Federation (SNEF) WorkPro Job Redesign seminar: Redesigning processes & systems for mature workers
Organised by SNEF Centre for Effective Workplaces, the seminar encouraged employers to consider how job redesign could better attract and retain older workers, as well as showcased how to help SMEs create easier, smarter and safer workplaces. Mr. Lee showcased how SMEs successfully adopted job re-design for the benefit of their older employees, where new hire mature employees in the F&B and retail industries learned critical operations processes quickly within an hour of joining.
Organised by SME Centre @ South West, Mr. Lee conducted a SME Survival Reports workshop to 38 SME business owners from various industries, describing step-by-step walkthroughs of finance & HR data collection techniques, showcasing real SME examples & best practices of monthly finance & HR reports & templates.
Mr. Lee Wenyong was an invited speaker at IDA's new ways of work conference, and together with Minster of State for Manpower Mr. Teo Ser Luck, the panel discussed how organisations need to change their cultures and adopt new ways of working to engage millennials to ensure innovation, business succession and continuity.
Organised by SME Centre @ South West, Mr. Lee conducted a SME Survival workshop to 68 SME business owners from various industries, showcasing real-time analytics dashboards from manufacturing, trading, construction, retail & F&B SMEs, providing practical solutions to maximise SME profitability through good HR practices using HR & P&L data.
Organised by SME Centre @ South West, Mr. Lee conducted a SME Survival workshop to 42 SME business owners from various industries, showcasing real-time analytics dashboards from manufacturing, trading, construction, retail & F&B SMEs, providing practical solutions to maximise SME profitability through good HR practices using HR & P&L data.